Accessibility Statement

Mirumi (Yukai Engineering Inc.) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make sure our bag charm robot, Mirumi, can be enjoyed by all.

1. Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 level AA standards.

2. Key Accessibility Features

To achieve this goal, we have implemented the following measures on our website:

• Alternative Text for Images: We provide detailed alternative text (Alt text) for all essential images, including Mirumi’s color variations (Ivory, Gray, Pink), product specifications, and lifestyle photography.

• Video Content Accessibility: For our promotional videos, such as "A Day With Mirumi," we provide text-based descriptions to ensure the content is accessible to users with visual or hearing impairments, even for videos without dialogue.

• Keyboard Navigation: Our site is designed to be fully navigable using a keyboard (Tab, Enter, and Space keys). Users can browse products and complete the checkout process without the use of a mouse.

• Semantic Structure: We use proper HTML headings and labels to ensure that screen readers can accurately interpret and navigate our store's content.

3. Limitations and Alternatives

While we strive for WCAG 2.2 Level AA conformance, some content may have limitations. This may include:

• Certain features of third-party services (e.g., embedded Instagram feeds or YouTube player controls). We are actively working to address these issues and provide the best possible experience.

4. Feedback and Contact Information

We welcome your feedback on the accessibility of Mirumi’s website. If you encounter any accessibility barriers or require information in an alternative format, please contact us:

• Email:  support_us@mirumi.tokyo

We aim to respond to accessibility feedback within 2 business days.

Last Updated: March 31, 2026